Where Loyalty Lens Works for Private Instagram Accounts
See which browsers and devices support Loyalty Lens private account checks, including Chrome desktop, Firefox desktop, and Firefox for Android.
Loyalty Lens can check private Instagram accounts only when you already have legitimate access to those accounts from your own Instagram session. That is why private account checking depends on a browser extension: the extension runs in your browser, where Instagram can confirm what your logged-in account is allowed to see.
The short version: Loyalty Lens supports private account checks on desktop Chrome and Chromium browsers, desktop Firefox, and Firefox for Android. Safari support is planned and coming soon, but private account checks are not currently available on iPhone, iPad, Safari, or mobile Chrome.
Availability Summary
| Platform | Private account checks | How to use it |
|---|---|---|
| Chrome desktop | Supported | Install the Loyalty Lens Chrome extension, then sign in to Instagram in the same browser. |
| Brave, Edge, Opera desktop | Supported | Install from the Chrome Web Store if your browser supports Chrome extensions. |
| Firefox desktop | Supported | Install the Loyalty Lens Firefox add-on, then sign in to Instagram in Firefox. |
| Firefox for Android | Supported | Install the Firefox add-on from your Android browser, then open Loyalty Lens in Firefox. |
| Firefox on iPhone or iPad | Not supported | iOS Firefox does not support the same extension workflow. |
| Safari desktop or iOS Safari | Not supported yet | Safari support is coming soon, but it is not available for private account checks today. |
| Chrome, Edge, Brave, or Opera on mobile | Not supported | These mobile browsers do not provide the extension environment Loyalty Lens needs. |
Why Private Accounts Need the Extension
Public account checks can be handled through the normal Loyalty Lens web app flow. Private account checks are different because Instagram only shows private profile data to accounts that are approved followers.
The Loyalty Lens extension helps with that boundary. It sends requests from your browser session, so Instagram can apply the same access rules you would see when browsing manually. Loyalty Lens cannot bypass privacy settings, unlock accounts you do not follow, or reveal private data your Instagram account cannot already view.
Guide: Chrome and Chromium Desktop
- Open Loyalty Lens on a desktop browser such as Chrome, Brave, Edge, or Opera.
- Install the Loyalty Lens Chrome extension when the private tracking banner appears.
- Open Instagram in the same browser and sign in.
- Confirm that you can manually view the private account you want to check.
- Return to Loyalty Lens and start the private account refresh.
If the account is private and you are not an approved follower, Loyalty Lens will not be able to check it.
Guide: Firefox Desktop
- Open Loyalty Lens in Firefox on desktop.
- Install the Loyalty Lens Firefox add-on from the install banner.
- Sign in to Instagram in Firefox.
- Make sure Instagram loads normally before starting the refresh in Loyalty Lens.
Keep the Instagram tab available while the refresh runs. The extension may open or reuse an Instagram tab to confirm access.
Guide: Firefox for Android
- Open Loyalty Lens in Firefox for Android.
- Install the Loyalty Lens Firefox add-on when prompted.
- Sign in to Instagram inside Firefox for Android.
- Return to Loyalty Lens in the same browser and run the private account check.
This Android Firefox path is the supported mobile option for private account checks. iOS browsers do not currently offer the extension support Loyalty Lens needs for this workflow.
What Is Not Supported Yet
Private account checks are not currently available on:
- iPhone or iPad browsers, including Firefox, Chrome, and Safari.
- Safari on macOS. Safari support is planned and coming soon.
- Mobile Chrome, Edge, Brave, or Opera.
- In-app browsers such as LINE, Instagram, Facebook, or other app webviews.
Troubleshooting Checklist
- Use the same browser for Loyalty Lens and Instagram.
- Confirm the extension or add-on is installed and enabled.
- Confirm you are logged in to Instagram in that browser.
- Open the private account manually and verify you can see it.
- Refresh the Loyalty Lens page after installing or updating the extension.
For broader tracking workflows, see how to track Instagram followers and unfollowers. For safety boundaries around monitoring, read Instagram monitoring legal and ethical guidelines.
Final Takeaway
For private Instagram account checks, use Loyalty Lens on Chrome or a Chromium browser on desktop, Firefox on desktop, or Firefox for Android. If you are on iOS, Safari, or a mobile Chromium browser, private account checks are not supported yet. Safari support is the next planned browser family.