Privacy Policy

This Privacy Policy describes how LoyaltyLens ("we," "our," or "us") collects, uses, and protects your information when you use our website, browser extensions, or iOS app.

1. Information We Collect

We collect only the following personal information:

• Name: Your name for account identification and personalization
• Email Address: Your email address for authentication and account management
• Product Usage: Interactions with our products and an internal profile identifier used to associate analytics events with your account

2. How We Use Your Information

We use your information to:

• Create and manage your user account
• Authenticate your access to the extension
• Provide customer support when needed
• Send important updates about the service (if necessary)
• Understand product usage, improve the service, and diagnose errors

3. Data Storage and Security

• Your data is stored securely on our servers with industry-standard encryption
• We use secure HTTPS connections for all data transmission
• Access to your data is strictly limited to essential operations

4. Data Sharing

We do not sell or trade your personal information. We may share limited information:

• With service providers acting on our behalf, including PostHog for product analytics
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

5. Data Retention

We retain your name and email address only as long as your account is active. You can request account deletion at any time.

6. Your Rights

You have the right to:

• Access your personal data
• Correct your name or email address
• Delete your account and all associated data
• Withdraw consent and stop using the service

7. Analytics and Tracking

We use PostHog to measure product interactions. In the iOS app, these events may be linked to your internal LoyaltyLens profile identifier. We do not use this information for advertising or to track you across apps or websites owned by other companies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Children's Privacy

Our extension is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

10. Contact Us

If you have any questions about this Privacy Policy or want to delete your data, please contact us:

• Email: click to show address
• Website:https://loyaltylens.cloud/en/